HELPDESKSALES

Help Desk Sales offers an annual support membership

for ALL your business technology needs

Whats included in your Membership?

Access to a business technology expert

7 days a week from 7am-7pm est

Project time guarantee is issued to each client

for their project, we meet deadlines or we

extend your membership

Unlimited support requests for all your

covered technologies for one year

Setup & customization of your CRM using

experience of completing 150 projects a year

Integration of all other technologies

you use today or may add in the future

Import all existing data and map it to the new

system for immediate and legacy uses

We will build out, maintain and audit

all your automations for you

Transfer over marketing and sales templates or

help create new ones from our template database

When you need assistance or training

your session is recorded and sent back to you

When something breaks we are here for

LIVE issue resolution same day

MEMBERSHIPS

STARING AT

$999

Membership Details

BUSINESS TECHNOLOGY EXPERT

This is your point of contact at The Help Desk and the person you can reach out to for advice, training, technology vetting or anything you may not know enough about to make a healthy business decision.

PROJECT TIME GUARANTEE

Once we have scoped your project you will be given a project completion timeline. If that timeline is missed for any reason that The Help Desk is responsible for, we multiply your missed time by 5x and add it to your membership term length.

UNLIMITED SUPPORT REQUESTS

Simply put, we don't run a clock. If you have a membership with us and there is a technology need we support, it is covered under the membership with NO ADDITIONAL BILLING. Use us an hour a month, an hour a week or as often as you need us.

SETUP & CUSTOMIZE YOUR CRM

No matter the CRM you are switching from, or the CRM you are moving to, we are here for the entire setup, customization, and ongoing needs of your CRM as your business adapts and changes.

INTEGRATION OF TECHNOLOGY TOOLS

The average business that starts a membership with The Help Desk is using 7 pieces of technology on a daily basis. We will help your systems all talk to each other through whatever integrations are available or can be built.

DATA IMPORTS

For years you have built a list of prospects, customers, partners and each interaction you have had with them. All existing data, as long as it's clean, will be added to your systems for immediate usability and to read all legacy data. Need help cleaning data? That can be done under most memberships, if not, we will let you know.

CRM & AUTOMATION TOOLS

Most technology these days come with their own automation engines or workflow managers. In addition to helping to setup and customize these automation tools, we will also use tools like zapier to help facilitate more efficiency in your environment. We currently build and maintain roughly 4,500 automations a year.

TEMPLATE CREATION OR TRANSFER

For todays workplace, templates that help you send a consistent email or follow a repeatable process is important to scale success. You probably have templates like these, and we will transfer them to the system in the appropriate places. Don't have templates? We have a template database you can use to help get you started.

RECORDED TRAINING SESSIONS

We use Zoom for our training sessions. Each screen share session we do will be emailed to you as soon as the session is finished rendering. This means you get access to all material we cover, so you never need to setup meetings to have information or trainings repeated. Of course, if you do need a refresher, your membership covers unlimited trainings annually.

LIVE ISSUE RESOLUTION

Your business speed matters. When something goes down or stops working, we are available at the top of every hour to do a screenshare, while recorded, to solve your issue LIVE on the screen with you. Even if you just need to talk something out, we are here with over 50 meeting slots a week just for these needs.

TECHNOLOGY TOOLS WE

SUPPORT

This is some but not a complete list of the SaaS tools we support. It is hard to keep a list updated but it is constantly growing. If you have a request please let us know.

CRM

(Customer Relationship Management)

Phone

Systems

Marketing

Tools

Automation

Tools

Google

Products

Financial

Tools

Online

Forms

Websites/

Webtools

Calendar/Booking

Tools

Productivity

Tools

Don't see your technology here? We love learning new technology for our clients. Something you bring us to learn can help more than just you, so please let us know if there is something you want us to support.